Legal

Refund Policy

Last updated: 30 July 2026

Scope

This policy applies to paid Intellidata training enrollments confirmed in writing. Prices on this website are informational; payments are collected offline or through an invoice process arranged by our team—not through on-site checkout.

Eligibility & timeframe

You may request a full refund within 7 days of payment if the cohort has not started and no sandbox credentials have been activated. Requests made after sandbox activation but before the first live clinic may qualify for a partial refund as described below.

Full refund

A full refund is available when: (a) Intellidata cancels a cohort; (b) you cancel in writing at least 14 days before the published start date and credentials were never issued; or (c) duplicate payment occurred due to our error.

Partial refund

If you withdraw after credentials are issued but before completing 25% of scheduled live hours, we may refund 50% of tuition less a KRW 80,000 administrative fee. Withdrawals after 25% of live hours are generally not eligible for tuition refund.

Non-refundable items

Third-party exam fees (if any), custom private-clinic preparation already delivered for Portfolio Assurance cohorts, and completed one-to-one office-hour blocks are non-refundable. Digital materials already downloaded remain licensed for personal use but do not create a refund entitlement.

Refund process

Email info@intellidata.digital with subject “Refund request,” your full name, invoice or confirmation number, program name, and reason. We confirm receipt within three business days and issue a decision within ten business days.

Processing time & method

Approved refunds are returned via the original payment method when possible, or by bank transfer to an account you nominate. Processing typically completes within 10–15 business days after approval, depending on your bank.

Cancellation by Intellidata

If we cancel or materially reschedule a cohort and you cannot attend the new dates, you may choose a full refund or transfer to a later cohort at no extra tuition.

Exceptions

Documented medical emergencies or government-mandated travel restrictions may receive case-by-case consideration outside the timelines above. Mandatory consumer rights under Korean law remain unaffected where they apply.

Contact for refund requests

info@intellidata.digital · +82-5-100-1852 · Street: 61-10, Mungyeongdeunggiso, Mojeon-dong; City: Mungyeong-si; State/province/area: Gyeongsangbuk-do; Country: Korea